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Suddenly all campaign become inactive

 
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zealwebtech



Joined: 14 Jan 2017
Posts: 3
Location: UAE

PostPosted: Sat Mar 13, 2021 4:26 am    Post subject: Suddenly all campaign become inactive Reply with quote

Dear Guys,
Any body else facing same issue.
Suddenly all campaign become inactive. i can see the user is having balance in the account but even the campaign become inactive.
We checked with some of our own created user ids but same issue.
Not able to activate the campaign.
Any clue.
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Ravi Shyam
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PHPWebScripts
Richard - Admin


Joined: 13 Jan 2003
Posts: 6244

PostPosted: Sat Mar 13, 2021 6:55 am    Post subject: Reply with quote

You use an old release. There was set the default "valid until" value in campaigns to the end of 2020. It was possible to change it in campaign edit forms but if you kept the default value, your campaigns expired. Please email me, I will modify the default value in your files and also will update all campaigns.
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