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strange email format happening

 
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Jeremy



Joined: 17 Jun 2003
Posts: 10

PostPosted: Fri Jul 18, 2003 9:21 am    Post subject: strange email format happening Reply with quote

Hi,

When using AnnounceMail, and I send an email from the admin area (to the mailing list), the email arrives in the inbox without any text-formatting applied. In other words, there are no breaks. Everything appears in one long line. The text file is 100% correct, and looks fine, and so does the web-interface.

Please help....


Jeremy
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PHPWebScripts
Richard - Admin


Joined: 13 Jan 2003
Posts: 5691

PostPosted: Fri Jul 18, 2003 9:28 am    Post subject: Reply with quote

Do you have the original script or have you made (or have we made for you) some changes?

Also it may be useful if you can save the email you got and send in as attachment to info@phpwebscripts.com.
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Jeremy



Joined: 17 Jun 2003
Posts: 10

PostPosted: Mon Jul 21, 2003 6:39 am    Post subject: Reply with quote

Well, it's simply using the .txt file....I haven't made any changes I can think of, except for changing the html colours....
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Jeremy



Joined: 17 Jun 2003
Posts: 10

PostPosted: Mon Jul 21, 2003 6:55 am    Post subject: Reply with quote

Here's the .txt code:

===================

#%name%#,<br>

YOUR TEXT HERE


--
news@playplay.org


To unsubscribe or to modify your profile please go to #%login%#
===================

Any ideas?
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Jeremy



Joined: 17 Jun 2003
Posts: 10

PostPosted: Mon Jul 21, 2003 7:12 am    Post subject: Reply with quote

it's sending the mails in plain text, and it's completely ignoring the html tags.......so it all ends up in one long line of text......
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PHPWebScripts
Richard - Admin


Joined: 13 Jan 2003
Posts: 5691

PostPosted: Mon Jul 21, 2003 7:29 am    Post subject: Reply with quote

The free version doesn't allow HTML emails so if you use <br> for ends of lines, it ignores it. You can get a version which allows all HTML tags for a small fee, please email at info@phpwebscripts.com if you are interested.
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Jeremy



Joined: 17 Jun 2003
Posts: 10

PostPosted: Mon Jul 21, 2003 7:59 am    Post subject: Reply with quote

no, listen to what I am saying:

The plain text mail doesn't follow ANY formatting rules...it simply puts the next line on the same line as the previous line:

Dear David, blah blah blah -- news@playplay.org To unsubscribe or to modify your profile please go to http://www.playplay.org/list/index.php?action=login&username=jeremy&password=123456



Just one long line of text.......why doesn't it at least have line-breaks?
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PHPWebScripts
Richard - Admin


Joined: 13 Jan 2003
Posts: 5691

PostPosted: Mon Jul 21, 2003 8:06 am    Post subject: Reply with quote

If you do a new line by Enter key, it should make a new line in the email as well. If not, please send us the email you got from the system, we will look at that.
There can be also a problem in your email program which you use to read the email. Have you tried more email programs or one only, which?
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Jeremy



Joined: 17 Jun 2003
Posts: 10

PostPosted: Mon Jul 21, 2003 9:17 am    Post subject: Reply with quote

I am getting these problems in Outlook.

I don't get these problems when I use a web-based email.....


Your thoughts?
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PHPWebScripts
Richard - Admin


Joined: 13 Jan 2003
Posts: 5691

PostPosted: Mon Jul 21, 2003 9:54 am    Post subject: Reply with quote

Again, please save the email message you got to a file and email it to us. We will look, I don't think that we will resolve it here.
Or (and it may be better) send us your URL incl. username/password of the admin area.
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