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HTML emails

 
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Sat Nov 22, 2008 2:31 pm    Post subject: HTML emails Reply with quote

I don't understand how to send HTML emails.

In the documentation it says:

Quote:
The first line of each email template must always begin with the word "Subject: " and below this line must be one blank line, then is a text of the email.
In configuration, there is the option to choose to send all emails in HTML or plain text format. You also can send only selected emails in HTML format. To do it, enter "HTML_EMAIL" (without quotes) at the end of subject line of the selected template.


I looked everywhere in configuration but I haven't seen any option to send html or plain text emails.

I also tried to enter "HTML_EMAIL" like it says without the quotes but didn't work. The email was sent in plain text and "HTML_EMAIL" was written in plain text in the email subject.

Thanks.[/code]
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Richard - Admin


Joined: 13 Jan 2003
Posts: 5707

PostPosted: Sat Nov 22, 2008 3:14 pm    Post subject: Reply with quote

Please download the current version in our users area and reupload all files in administration directory or upgrade to version 5 if you use an older one. This option to send html emails is now available. Thank you.
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Sat Nov 22, 2008 5:02 pm    Post subject: Reply with quote

in my administration control panel it says:

Easy Banner Pro version 5.0

Is that the last version?

I downloaded my script 1 week ago.
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Richard - Admin


Joined: 13 Jan 2003
Posts: 5707

PostPosted: Sun Nov 23, 2008 1:09 am    Post subject: Reply with quote

Please download the current version. There is now available the feature you need. Sorry for the inconvenience.
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Sun Nov 23, 2008 9:00 am    Post subject: Reply with quote

Alright then. When did you come up with that new version? Cause I downloaded mine 1 week ago.

Why do you put html email instructions with the old version if it's not even available?

Is the new version 5.1?
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Sun Nov 23, 2008 9:05 am    Post subject: Reply with quote

I have just verified and the new script I just downloaded is version 5.0 too. Did you add the email feature without changing the version number?

Just want to make sure, I don't want to update my version 5.0 to 5.0 for nothing.
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Richard - Admin


Joined: 13 Jan 2003
Posts: 5707

PostPosted: Sun Nov 23, 2008 9:09 am    Post subject: Reply with quote

It was in the manual by mistake. Sorry for this inconvenience.

The current version is 5.0. We release small updates often, usually multiple times per month. These little changes are not marked as new versions.

I also can upload the files for you, if you are not familiar with it.
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Sun Nov 23, 2008 9:22 am    Post subject: Reply with quote

So I don't follow instructions in update read_me?

I just upload the administration directory over the old one?

Is that correct?
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Richard - Admin


Joined: 13 Jan 2003
Posts: 5707

PostPosted: Sun Nov 23, 2008 9:40 am    Post subject: Reply with quote

If you already use version 5, please unpack the zip archive that you now just downloaded, then upload all files in administration directory.
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Sun Nov 23, 2008 4:31 pm    Post subject: Reply with quote

Thank you, it works perfectly.

I am guessing I have to do the same thing with Text Exchange Pro?
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Richard - Admin


Joined: 13 Jan 2003
Posts: 5707

PostPosted: Mon Nov 24, 2008 1:41 am    Post subject: Reply with quote

If you use Text Exchange Pro and want to use html emails, please also download the newest version and upload the files.
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cedricloi



Joined: 20 Nov 2008
Posts: 9

PostPosted: Mon Nov 24, 2008 9:56 am    Post subject: Reply with quote

Thanks a lot for the quick replies. You guys have a great customer support.
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